NR Painting (“we,” “us,” or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website or engage with our services. By using our services or website, you consent to the practices described in this policy.
Information We Collect
We collect personal information necessary for providing you with our painting services. This includes:
- Name
- Email address
- Phone number
- Residential or business address
- Job-related details (e.g., specifics of your painting project)
This information is provided when you submit a request for a quote or contact us through our website. The data is securely sent to us via email, and we use it to follow up on your request and deliver the services you require.
Purpose of Data Collection
We collect your personal information for the following purposes:
- To contact you and provide a quotation for your painting project
- To manage and execute your project, including job follow-up and after-service communication
- To send you marketing communications or updates, where applicable
- To monitor and improve our website performance using analytics tools (Google Analytics)
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to improve user experience and monitor website performance. The primary tool we use for tracking is Google Analytics, which collects anonymous data regarding website traffic, visitor behavior, and trends. These tools help us enhance the functionality of our site but do not collect personally identifiable information.
You can control or disable cookies through your browser settings. However, disabling cookies may impact the functionality of certain features on our website.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Disclosure of Personal Information
We do not share your personal information with third parties unless:
- It is required to provide the service (e.g., involving contractors or subcontractors)
- It is required by law
- You have provided explicit consent
We do not sell, rent, or trade your personal information.
Data Retention
We retain personal information only for as long as it is needed to fulfill the purpose for which it was collected or as required by law. After the completion of your project, we may retain your contact information for sending marketing emails. If you wish to opt-out of marketing communications or request data deletion, you can contact us directly.
User Rights
You have the right to:
- Access your personal information held by us
- Request corrections to any inaccurate or incomplete information
- Request the deletion of your personal information
To exercise these rights, contact us at [email protected]. We will respond to your request promptly and in compliance with the Privacy Act.
Security of Your Personal Information
We are committed to ensuring that your personal information is secure. We implement various measures, including:
- SSL (HTTPS) encryption to protect your data during transmission
- Storing data securely in systems designed to prevent unauthorized access
While we take every reasonable step to secure your data, please note that no data transmission over the internet can be guaranteed as completely secure.
Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.
International Data Transfers
We do not transfer your personal data outside of Australia. Any data collected remains within the scope of Australian law.
Marketing Communications
We may send marketing communications to keep you informed about our services. You can opt out of these communications by clicking the “unsubscribe” link provided in the email or contacting us directly. We respect your choice, and all marketing will comply with the Spam Act 2003 (Cth).
Data Breaches
In the event of a data breach that involves unauthorized access to your personal information, we will comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act. If a breach occurs, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. If any significant changes are made, we will notify you via email if we have your contact details. The updated version will always be available on our website.
Your Consent
By using our services, you consent to this Privacy Policy and the practices outlined herein. If you do not agree with any aspect of this policy, please discontinue using our website and services.
Contact Us
If you have any questions about this Privacy Policy, would like to exercise your data rights, or have concerns about the way we handle your personal information, please contact us at:
NR Painting
contact@nrpainting.com.au
0412 732 217